CygNet Mobile

CygNet Mobile

The CygNet Mobile Application Suite is a separately available CygNet product provided so that you can view critical CygNet SCADA data over a mobile device. You can use the CygNet Operator mobile application component to view a map of relevant equipment and facilities, see current data, trend historical data, and view and acknowledge both CAS alarms and GNS notifications in a single operation, on your Apple iOS or Android devices.

CygNet Mobile includes the following components.

CygNet Mobile requires the installation of CygNet Bridge software, and must be selected as an option during the CygNet Bridge installation process. CygNet Bridge maintains secure data access, allowing you to access your required CygNet data without direct access to a CygNet system.

See CygNet Bridge for general information about that component.

Sample CygNet Operator Screens
Sample CygNet Operator Screens

Licensing CygNet Mobile

CygNet Mobile is licensed in conjunction with CygNet Bridge, and must be licensed separately from existing CygNet SCADA or CygNet Measurement components.

Note: When you install an updated CygNet license file, recycle CygNet Bridge in the IIS Application Pools list using the IIS Manager to refresh your web application and pick up new functionality. Refer to Microsoft IIS (Internet Information Services) online documentation if you need more information about that process.

For more information about obtaining and licensing the CygNet Mobile and CygNet Bridge products, contact your Account Manager or CygNet Sales.

Installing CygNet Mobile

CygNet Mobile requires the installation of CygNet Bridge software, and must be selected as an option during the CygNet Bridge installation process.

Installation also includes preparing your system, installing CygNet Bridge, installing CygNet Mobile, and installing and updating the CygNet Mobile Notification Plugin to receive and acknowledge notifications using your mobile device.

  1. Prepare your system

    See Preparing Your System for CygNet Mobile for more information.

  2. Install CygNet Bridge

    See Installing CygNet Bridge for more information.

  3. Install CygNet Mobile

    See Installing and Updating CygNet Mobile for more information.

  4. Install the CygNet Mobile Notification Plugin

    See Installing CygNet Mobile Notification Plugin for more information.

Using CygNet Mobile

Run CygNet Mobile in conjunction with CygNet Bridge and CygNet Software. See the CygNet Release Documents for more information about current software version requirements and considerations appropriate for your installation and usage.

Accessing CygNet Mobile User Assistance

CygNet Mobile Application Suite provides usability prompts within the feature set itself. A standalone CygNet Mobile Application Suite Online Help file is also provided for user assistance, including configuration information for your CygNet Operator installation. The Online Help is available via CygNet Mobile once you install CygNet Operator.

Other portions of the CygNet Help also pertain to preparation or installation of CygNet Mobile. The following related topics may prove helpful:

To address questions or circumstances beyond the scope of the CygNet Help, Additional CygNet Resources are available.


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